FREQUENTLY ASKED
QUESTIONS

It is important to wash hair extensions with a sulfate free shampoo to avoid damaging and drying out the hair. Sulfates are harsh cleaning agents that strip hair of its natural oils, leading to tangling, matting, and breakage. Sulfate free shampoos are gentler on the hair and scalp, and help to preserve the integrity and longevity of hair extensions. We recommend letting the hair air dry.

Wefted hair refers to hair extensions that are made by sewing hair strands onto a long, narrow strip or fabric (or weft).

Any manufactured weft or tape in is subject to minimum shedding. The key to minimizing shedding is making sure your extensions are properly installed. Also, regular maintenance and tightening by a professional can help prolong the life of your extensions and reduce shedding.

Customers purchasing hair extensions should be aware that there is a strict no refund policy in place. The reason is that hair is considered a personal item, once it has been removed from the original package it can not be resold. This policy is in line with health and safety regulations as it is impossible to ensure that the product has not been tampered with. Therefore, customers are advised to carefully choose their products and to seek advice if needed before making a purchase.

Our hair extensions are of the highest quality, ensuring that our customers receive the best product possible. We pride our company on providing luxurious, full and natural-looking hair that is easy to style and manage. Our extensions are made of raw materials that are durable and long-lasting, ensuring that you can enjoy beautiful hair for months to come. Whether your looking for length, volume or both. We have a wide range of options to suit all needs and styles. Trust us to provide you with the best hair extensions on the market.

Our company strives to provide prompt and efficient services to our customers. We are pleased to inform you that all orders will be shipped within 3-5 business days processing time can take up to 3-7 business days. This ensures that you receive your products as soon as possible and can enjoy them without any delay. Our team works tirelessly to process orders quickly and accurately, so you can trust us to meet your needs. Thank you for choosing us as your supplier and we hope to continue providing excellent service to you

In the event a product is accidentally advertised at the wrong price. We reserve the right to refuse or cancel any pending orders.

For any inquires or concerns ,please do not hesitate to contact us through our customer support page and we will do our best to respond to you as soon as possible and address any issues you may have. Thank you for considering our services and we look forward to hearing from you. Customer service online support Monday-Friday 8:00am -5:00pm EST Saturday& Sunday Closed